IT SUPPORT
IT CONSULTATION
IT INFRASTRUCTURE
IT SUPPORT SERVICES THAT GET YOUR BUSINESS MOVING
Your Technology Partner in Hong Kong that keeps IT Support Services and Products flowing to your organisation in today’s fast changing conditions.
The SLA has been the sole indicator of IT performance for far too long. However, because of its process-driven metrics, it frequently necessitates compromising for merely the bare minimum of performance.
User experience is at the center of everything we do at Xentral Tech Solutions. We commit to using consumer perceptions of our services to gauge our success. That’s because people’s productivity and wellbeing are greatly influenced by how they use, engage with, and feel about IT. In order to really meet your users’ needs, we go above and beyond the service level agreements we have with them by actively and continuously measuring the user experience.
We deliver proactive IT Managed Services, also known as IT outsourcing. Designed to help reduce costs, reduce risk, and increase profits. We partner with you as your virtual IT department, allowing you to focus on your business.
Speak with one of our technical consultants to see how we can help. We help organizations with IT support to operate more efficiently. Our consultants can help you with project implementations, hardware or software upgrades, procurement advice and resolve any technical issues.
We help our customer defend against cyber security threats. The rise of targeted attacks poses a high risk for any business, viruses, malware are emerging every day. Let us help to ensure your organization are keeping pace and secured.
IT Managed Services
Strategic IT Review
A Strategic Review will help your business define your IT goals, whether they are short, medium or long term. Our teams will arrange a meeting with you to learn more about your business goals, challenges and risks. XTS Experts will perform a full IT inspection and deliver our findings to you.
Learn More About XTS IT Services
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FAQ
Why should we work with you?
We are an experienced bunch with combined decades of experience. We focus on providing the right solutions, attitude and advice to all our customers. We always strive to keep improving rather than solely rely on SLA as a success factor. We offer month to month contracts so customers can try us before committing to a longer-term contract. However, if you choose to stay on a month to month contract, that is also fine.
How can you help us?
We will arrange an initial phone call with you first, understand what your needs are and be very transparent on what we can or can’t do. Once our teams gather more knowledge on your infrastructure, we will propose a support scope contract which defines how we will work along side you and your team to provide the support.
Does Xentral Tech Solutions require a minimum length contract?
We offer month to month Managed Service Contracts. This is what separates us from other IT companies in Hong Kong. We like working very closely with our customers, build good relationships and ultimately help solve your technology needs. This gives an opportunity for customers who would like to try before committing for longer term contracts.
